Industries

Every industry's customers ask different questions.

We prepare Owlena for your customers: together we decide what it should ask, what it should say and what it should leave to your team.

Manufacturing, wholesale & export

Greets international buyers in their own language, collects product, quantity, size, branding and delivery date, and hands your sales team a ready quote draft.

  • Answers international inquiries in the buyer's language
  • Collects product, quantity, size, branding and delivery date
  • Leaves your sales team a ready quote draft

Clinics & aesthetics

Makes it easy for patients to book, reschedule and get reminders, and never misses an after-hours request. It does not give medical advice.

  • Books, reschedules and reminds appointments
  • Answers general questions about treatments
  • Captures after-hours requests

Home & field services

Takes the issue, address and a good time, flags urgent jobs and tells customers when your team will arrive.

  • Takes the issue, address and a good time
  • Prioritises urgent jobs
  • Tells customers when your team will arrive

Automotive

Books test drives and service appointments, answers vehicle and stock questions, and passes ready-to-buy customers to sales.

  • Books test drives and service appointments
  • Answers vehicle and stock questions
  • Hands interested buyers to sales

Real estate

Answers listing questions, schedules viewings and pre-qualifies buyers and tenants by budget and needs.

  • Answers listing questions
  • Schedules viewings
  • Qualifies buyers and tenants by budget and needs

Legal & consulting

Collects intake details, books consultations and sends your team a discreet summary. It does not give legal advice.

  • Collects intake details
  • Books consultations
  • Sends your team a discreet summary

Restaurants & cafés

Takes reservations, answers takeaway and opening-hours questions, and notes birthdays and group requests.

  • Takes reservations
  • Answers takeaway and opening-hours questions
  • Notes special occasions and group requests

Hotels & tourism

Talks to guests in their own language, answers booking and transfer questions and passes special requests to reception.

  • Talks to guests in their own language
  • Answers booking and transfer questions
  • Passes special requests to reception

Retail & e-commerce

Answers order, shipping and return questions, shares product and stock information and tells customers about promotions.

  • Answers order, shipping and return questions
  • Shares product and stock information
  • Announces promotions to customers

Don't see your industry?

Tell us your customers' most common questions in a demo and we'll prepare the assistant around them.

Request a demo
How it works

Ready in three steps.

1

We get to know your business

We build your assistant from your website, price list and common questions, and agree together on what it should and shouldn't say.

2

Try it before going live

Use “Try assistant” in your dashboard and talk to it like a customer. We fix any answer you don't like.

3

Connect channels and follow up

Forward your phone, connect WhatsApp and your website. Every request lands in your inbox with a summary.

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Demo

Let's set up your assistant together.

Fill in the form and we'll get back to you with a demo prepared for your business.

  • A test conversation with an assistant built for your business
  • A channel and plan recommendation for your needs
  • A setup plan and quote
Channels you're interested in